Care about your patients- they can feel it The moment of truth – the moment when the sale occurs ,or doesn’t – be prepared to hold the tension – look them in the eye. And don’t be upset in any way if they say no – there is always next time, as they say each no is one step closer to a yes.
Much like asking out a pretty girl – 99% of the time she isn’t going to ask you – that is your job. Tell the patient the story of their mouth, groove the detail to suit the feedback they are giving you and then Close close close.
Patient feedback is key – listen to them , don’t do all the talking Start the conversation with “hi, I’m Fred , how can I help you?” then listen, empathize, relate.